Frequently Ask Question
Here you can find your possible answer!
How soon can we provide you with the end products?
As we’ve mentioned in our site, our team comprises of experts in the graphic design industry, who understand your requirements and also the technologies and techniques needed to make those requirements a reality. That being said, the actual time that goes into a job could differ from project to project. On average, most projects take less than 24 hours. However, depending on the complexity and level of effort needed to be deployed the project may take longer. Don’t worry, we’ll let you know how long the job will take, at the time of starting off!
How would you pay us?
The main payment methods we accept are PayPal or Credit Card or bank transfer. After we accept an order, we will produce an invoice with all the specifics where you can pay us. A link will be added on the invoice, if you chose to pay us via PayPal.
What’s the payment cycle you accept?
Most customers of ours, go on to be regular customers. These customers make payments weekly or monthly. As we work together, we will work hard to establish friendly and professional between us that would obviously be mutually beneficial.
What can you do, if you are not satisfied?
The job is never over, until you’re fully satisfied. If you’re not satisfied, we’ll even redo our work, free of charge!
What’s the least number of images you need, for us to take your order?
We aim to please. Irrespective of the number of images, we’ll take your order.
What are our working hours?
We don’t have working hours. Our aim is to provide you with your product, ASAP. With designers around with world, we are happy to provide you with an around the clock service!
What should be the maximum size for file uploading?
You can upload any size of files and We will provide you an FTP account to upload your files if required.
What file formats do we accept?
No restrictions at all. We’ve reiterated that we’re the best at what we do. You give us your images, and we’ll take care of the rest.
What file formats do we deliver?
Your wish, is our command. Let us know if you need your images in any special format, or any specific size or even file size. We’ll be happy to accommodate your needs!
Will you use my files for any commercial purposes?
Absolutely not. We take data privacy very seriously, and will do nothing to hinder that.
What’s all the hype about FTP Account? What is it, and how can you use one?
FTP which stands for File Transfer Protocol, is a simple way to transfer files on the internet. You will receive a username and password, which you can use to both upload and download files.
Do we provide trails, for you to establish the quality of our work?
Yes we do. It’s an important part of our deal that you understand what we can do, and how well we can do it.